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This will take you to “C:\Users\user-name\AppData\Roaming” folder. Go to Modern UI ("Metro", with live tiles) screen and type in %appdata% Go to C:/Program Files/Parallels/Parallels Tools/ (C:/Program Files (x86)/Parallels/Parallels Tools/ - for 64 bit virtual machine) > right click on prl_cc > Send to > Desktop (create shortcut)

If there is no prl_cc.exe (or Parallels Control Center) component: If it persists, please turn off User Account Control (UAC) and check again. Restart the virtual machine and check the issue. If prl_cc.exe (or Parallels Control Center) is there, please make sure that it is running.Open Startup tab and look for prl_cc.exe or Parallels Control Center. The search box will show up and the "Task Manager" will appear in the search results. While on Modern UI ("Metro", with live tiles) screen start typing task manager. Unable to open files located in Windows from the Mac side Resolutionįirst of all please follow this instruction: One of Parallels Tools components (prl_cc.exe) hasn't been launched with Windows start. Drag and drop between Windows and Mac does not work.Not able to launch any Windows application from the Dock. Windows drive is not mounted on the Mac Desktop when virtual machine is running. Shared clipboard between the Windows 8 virtual machine and the Mac does not work.